Know how
Customers today not only value products of the highest quality, they also appreciate a company’s expertise. KSB is an expert in transporting fluids of all kinds and knows what is important when it comes to operating systems. Its customers also benefit from this expertise, as recently illustrated by two examples from Brazil and Germany.
Technical training in Brazil
KSB offers technical training in numerous countries that draws on its extensive expertise as a manufacturer of pumps and valve. It’s not only the company’s employees that benefit from this training, but also KSB customers. For example, expert training courses are regularly held in Brazil. KSB organised a tailored training course on pump maintenance for a team from the Opersan Group, which operates in the field of water and waste water management.
“Quality can only be achieved by quality people.”
“The training content was clear, factual and understandable,” says Sérgio Jaborandy, Operations Manager at Opersan. “The feedback I received from all participants was extremely positive.” The newly acquired knowledge is helping his team to develop and become even more skilled at carrying out maintenance work on pumps.
Personal contact is particularly important to the participants of the technical training courses. “Quality can only be achieved by quality people,” emphasises Sérgio Jaborandy.
Sérgio Jaborandy
Operations Manager Grupo Opersan, Brazil
Alex Stumb
Project Manager BWG-Technik GmbH, Germany
Online with KSB in Germany
Every Wednesday, KSB offers its customers interesting weekly online seminars on a variety of topics in Germany. Experts share their specialist knowledge on technical topics, for example in courses on the hydraulic basics of pumps, the variable speed control of waste water pumps in theory and practice, and safe fire fighting in compliance with the latest regulations.
“I am impressed by the variety of building services topics covered – the training experts always have an individual solution for every situation.”
Alex Stumb from BWG-Technik GmbH in Schweinfurt has participated in KSB online seminars to refresh or expand his knowledge of hydraulics, energy efficiency and the wear of pumps and valves. As a project manager, he plans and oversees construction projects for the public sector, private individuals and commercial customers. “Buildings and their systems need to meet ever more demanding specifications in terms of speed, flexibility and efficiency, and can only be engineered with the help of specialists like the experts at KSB,” explains Axel Stumb. “The seminars provide practical and detailed information on how pumps and valves can be optimally used in our construction projects.”
Alex Stumb has already attended numerous seminars. “I have so far participated in around ten KSB online seminars,” says the project manager. “I am impressed by the variety of building services topics covered – the training experts always have an individual solution for every situation.”