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KSB whistleblower/ complaints channel

KSB has set up an openly accessible reporting channel for whistleblowers with the appointment of an external counsel of trust.

Report your concerns:

Email: compliance_china@ksb.com

Compliance Issue Reporting Channels (WeCom QR Code): Find the QR code in the download section on the right.

Dr. André Große Vorholt is responsible for receiving notifications regarding any compliance violations as well as all types of complaints relating to human rights and environmental risks at any point along KSB's supply chain, at its suppliers, business partners and right through to the end users.

The ombudsperson is obliged to maintain the anonymity of the person providing the information, even vis-à-vis KSB.

Dr. André Große Vorholt
Luther Rechtsanwaltsgesellschaft mbH
Karlstraße 10-12
80333 München, Germany
E-mail: ksb-ombudsperson@luther-lawfirm.com
Tel.: +49 8923714 12460

Should any Group employee become aware of a compliance breach, this can also be reported to the employee's respective line manager or the competent Compliance Officer in the customary manner. The Group Compliance Officer can also be contacted directly. Reports of misconduct submitted internally will also be treated anonymously on request to avoid disadvantages for the person providing the information.

KSB also undertakes to comply with the principles set out in the rules of procedure required under the German Act on Corporate Due Diligence Obligations in Supply Chains [Lieferkettensorgfaltspflichtengesetz, LkSG].

KSB - one of the world's leading manufacturers of industrial valves and pumps

Founded in 1871 in Frankenthal (Germany), KSB has been one of the leading suppliers of pumps and industrial valves for over 100 years. With more than 15,500 employees worldwide and its own sales and marketing, manufacturing facilities and service operations, KSB develops and produces custom-fit pumps for various applications.

As an experienced pump manufacturer, its product portfolio includes building and industrial technology, water transport, wastewater treatment and power plant processes. Thanks to innovative research and development, KSB can meet the most diverse requirements of customers. Benefit from many years of experience and technical expertise as a renowned pump manufacturer.

KSB pump manufacturers: the best solution for your plant
Industrial pumps and valves from KSB cover a wide range of applications and are highly energy-efficient. Products convince with the most innovative technology as well as with systems that have been tried and tested for many years - including the Etanorm water pump. Achieving more than 1.5 million sales worldwide, Etanorm is the most successful standard water pump. With KSB spare parts and services.

KSB ensures the operational reliability of its industrial pumps and valves. The KSB success formula for high-performance pumps lies in the technological strength in hydraulics, materials and automation.

Competent service right from the start
The numerous production facilities ensure that KSB as a pump manufacturer can guarantee customer proximity and first-class service. The experienced specialists are certified to ensure excellent quality and extensive experience. KSB Service takes care of the commissioning, inspection, servicing and maintenance of your pumps, valves and complete systems directly on site.  KSB also provide you with spare parts quickly. This means you get the best service directly from your pump manufacturer.