Illustration of the phases of a product life cycle: Consultation and analysis, commissioning, operation and repair

KSB SupremeServ

Always there for you

Classic and digital service concepts covering everything from consulting to planning, installation, operation and maintenance: KSB is there for you during every phase of your system’s life cycle. And this with more than 3500 specialists in over 190 service centres – around the globe. Numerous service partners complete the network.

1. Consultancy and analysis

Evaluate the operating reliability and efficiency of your pumps and systems with smart tools and services from KSB. In some cases, the operating point can be analysed within seconds.

Pump checks
System analyses
Energy management
Monitoring

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2. Commissioning

KSB service staff can carry out installation and supervision as well as handling the commissioning of pumps, valves and entire systems. So you will be on time and ready for operation: wherever you are in the world. Reliability and safety right from the start.

Installation
Alignment
Instruction
Trial operation

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3. Operation

Service and spare parts solutions from KSB make for smooth operation of pumps and valves to ensure unparalleled availability. Of course, KSB service specialists also take care of products from other manufacturers.

Automation
Monitoring
Spare parts availability
Inspection & maintenance inspection

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4. Repair

KSB offers tailor-made service and state-of-the-art spare parts solutions for the repair of pumps, valves, motors and other rotating equipment of all makes. KSB service specialists are there to support you – 24 hours a day, 365 days a year – worldwide.

Repair
Upgrades & Retrofits
Reverse engineering
KSB mechanical seals

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1. Consultancy & Analysis

Technical Consultancy

As a full-range supplier, KSB is on hand to advise you in every stage of the life cycle of your product or system.

Cost savings via system optimisation
Increasing system availability

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Energy Efficiency Consulting

Optimise your system’s energy efficiency in four steps using FluidFuture®. KSB’s systematic approach ensures maximum energy savings.

Systematic analysis
Clear recommendations for action

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Identification of Energy-Saving Potential

KSB Sonolyzer® is a smartphone app from KSB which analyses the motor sound of your asynchronous motor to identify whether your pump is operating efficiently or whether too much energy is being consumed.

Free download
Analysis within seconds

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SES System Efficiency Service

Pumps that are not optimally matched to the system consume too much energy. Thanks to SES System Efficiency Service from KSB, this doesn’t have to be the case.

Energy efficiency analysis
Damage analysis

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Well pump measurement

Overall efficiency is a crucial factor in groundwater pumping. KSB performs specialised measurements to assess the cost-effectiveness of the pumping process and develops optimisation proposals.

Determine overall efficiency
Identify savings opportunities

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2. Commissioning

Installation and Commissioning

Reliability right from the start: KSB service specialists are there to take care of your system with the installation of pumps, valves and automation components. Professional, reliable, on hand worldwide.

For a start-up as required
Also for non-KSB products

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3. Operation

Inspection service

KSB’s inspection service provides regular pump inspection and pump maintenance to ensure the reliable operation and increased availability of your system.

Preventing failures
24-hour on-call service

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Maintenance inspection management

Inspecting and repairing pump sets while keeping downtimes short: KSB Service offers comprehensive maintenance inspection management for industrial facilities and power stations.

Pump inspection
Valve inspection

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Spare parts inventory management

With its inventory management service, KSB provides recommendations for maintaining optimum spare parts stocks and preventing excess stocks or shortages of spare parts.

Reduced inventory costs
Improved availability

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Pump Monitoring from Specialists

Prevent malfunctions and downtimes using the cloud-based monitoring system KSB Guard: helping you keep track of your pumps at all times.

Detect changes
Avoid malfunctions

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4. Repair

Pump Repair

KSB offers professional and fast service for pumps of any make and, if required, can modernise them to the latest technological standards. KSB also provides this service for explosion-proof pump sets.

For all makes
Pump set service

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Motor Repair

KSB offers comprehensive service solutions – not only for your pump but also for your motor. This helps you save time and money.

Pump set service from a single source
Less time and lower costs

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Valve repair

Bespoke, individual, comprehensive: KSB provides professional valve service for all makes – regardless of the design, size and manufacturer.

Repair
Modification

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Reverse Engineering

Reverse engineering makes it possible to quickly manufacture spare parts for pumps, valves and other rotating equipment that are hard to find or no longer available.

Optimisation thanks to engineering services
Quick reproduction of spare parts

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Service for automation products

As well as supplying the right automation technology for the energy-efficient operation of your system, KSB also provides one-of-a-kind expertise in all aspects of automation for pumps and valves.

Answers to all your automation questions
For pumps and valves

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Service for other rotating equipment

Your machines and processes are complex enough already. That’s why you should rely on KSB – a partner who supports you with a one-stop rotating equipment service.

One partner for easy coordination
Short response times, maximum availability

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Service for mechanical seals

Benefit from bespoke service, the shortest response times and a comprehensive product range.

Fast and efficient mechanical seal services
Recommendations for optimisation

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Seminar and Training

KSB offers an extensive range of courses and seminars. We customise our courses based on your needs and specifications, so that your staff can expand their knowledge of pumps and valves.

KSB Service Partners

When it comes to servicing pump systems, swift and comprehensive help is crucial. KSB’s customers can count on high levels of technical expertise from KSB’s service partners for pumps and more.

Flag with the branding of KSB’s authorised service partners

Spare Parts

KSB offers complete spare parts kits for many pump ranges. The kits contain sealing elements, bearings and impellers, for example, and are considerably less expensive than purchasing each part separately.