Illustration of the phases of a product life cycle: Consultation and analysis, commissioning, operation and repair

KSB SupremeServ

Always there for you

From initial consultancy, planning, installation, operation and maintenance to classic and digital service concepts: KSB is on hand to help you over the entire life cycle of your system. And this with more than 3500 specialists in over 190 service centres around the globe.

1. Consultancy and analysis

Identify the efficiency of your pumps and systems with smart tools and services from KSB. In some cases the evaluation is available within seconds.

Pump checks
System analyses
Energy management
Monitoring

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2. Commissioning

KSB service staff can carry out installation and supervision as well as handling the commissioning of pumps, valves and entire systems. So you will be on time and ready for operation: wherever you are in the world. Reliability and safety right from the start.

Installation
Alignment
Instruction
Test run

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3. Operation

Service and spare parts solutions from KSB make for smooth operation of pumps and valves to ensure unparalleled availability. Of course, KSB service specialists also take care of products from other manufacturers.

Automation
Monitoring
Spare parts availability
Inspection & maintenance inspection

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4. Repair

KSB offers tailor-made service and state-of-the-art spare parts solutions for the repair of pumps, valves, motors and other rotating equipment of all makes. KSB service specialists are there to support you – 24 hours a day, 365 days a year – worldwide.

Motor service
Valve service
Repair
3D printing

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1. Consultancy & Analysis

Energy Efficiency Consulting

Optimise your system’s energy efficiency in four steps using FluidFuture®. KSB’s systematic approach ensures maximum energy savings.

Systematic analysis
Clear recommendations for action

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Technical Consultancy

As a full-range supplier, KSB is on hand to advise you in every stage of the life cycle of your product or system.

Cost savings via system optimisation
Increasing system availability

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Identification of Energy-Saving Potential

KSB Sonolyzer® is a smartphone app from KSB which analyses the motor sound of your asynchronous motor to identify whether your pump is operating efficiently or whether too much energy is being consumed.

Free download
Analysis within seconds

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2. Commissioning

Installation and Commissioning

Reliability right from the start: KSB service specialists are there to take care of your system with the installation of pumps, valves and automation components. Professional, reliable, on hand worldwide.

For a start-up as required
Also for non-KSB products

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3. Operation

Inspection service

KSB’s inspection service provides regular pump inspection and pump maintenance to ensure the reliable operation and increased availability of your system.

Preventing failures
24-hour on-call service

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Maintenance inspection management

Inspecting and repairing pump sets while keeping downtimes short: KSB Service offers comprehensive maintenance inspection management for industrial facilities and power stations.

Pump inspection
Valve inspection

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Spare parts inventory management

With its inventory management service, KSB provides recommendations for maintaining optimum spare parts stocks and preventing excess stocks or shortages of spare parts.

Reduced inventory costs
Improved availability

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Pump Monitoring from Specialists

Prevent malfunctions and downtimes using the cloud-based monitoring system KSB Guard: helping you keep track of your pumps at all times.

Detect changes
Avoid malfunctions

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4. Repair

Pump Repair

KSB offers professional and fast service for pumps of any make and, if required, can modernise them to the latest technological standards. KSB also provides this service for explosion-proof pump sets.

For all makes
Pump set service

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Motor Repair

KSB offers comprehensive service solutions – not only for your pump but also for your motor. This helps you save time and money.

Pump set service from a single source
Less time and lower costs

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Valve repair

Bespoke, individual, comprehensive: KSB provides professional valve service for all makes – regardless of the design, size and manufacturer.

Repair
Modification

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Reverse Engineering

Reverse engineering makes it possible to quickly reproduce pump spare parts that are hard to find or no longer available.

Straightforward reproduction of spare parts
The quality matches that of the original

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3D Printing

3D printing opens up new possibilities in spare parts procurement. An ideal solution if you need a spare part quickly.

Additive manufacturing of spare parts
Swift delivery

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Service for other rotating equipment

Your machines and processes are complex enough already. That’s why you should rely on KSB – a partner who supports you with a one-stop rotating equipment service.

One partner for easy coordination
Short response times, maximum availability

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Service for mechanical seals

Benefit from bespoke service, the shortest response times and a comprehensive product range.

Fast and efficient mechanical seal services
Recommendations for optimisation

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Seminar and Training

KSB offers an extensive range of courses and seminars. We customise our courses based on your needs and specifications, so that your staff can expand their knowledge of pumps and valves.

Spare Parts

KSB offers complete spare parts kits for many pump ranges. The kits contain sealing elements, bearings and impellers, for example, and are considerably less expensive than purchasing each part separately.