KSB ServiceTool
The software package for your automation systems
KSB makes pump commissioning and parameterisation easier for our customers and service partners by offering a special automation software package.
KSB ServiceTool – easy to install and use
The KSB ServiceTool is composed of two software components: the PACTware frame application and the KSB device-specific Device Type Manager (DTM) drivers. For easy installation, we offer the KSB ServiceTool as a complete setup.
The following options are available for configuring and saving the device settings:
- Device parameterisation
- Saving the parameters on the PC
- Transmitting parameters to the device
- Editing parameters
- Comparing parameter sets
- Running device functions
- Displaying process variables
- Displaying alerts and warnings
- Updating firmware
Advantages of the new version of the KSB ServiceTool
- Automatic installation of all required software components
- KSB Device Assistant to easily connect with every KSB device
- Automatic COM port scan without prior user configuration via KSB Device Assistant
- Notification about new updates
Automatic communication to any connected device is always possible via KSB Device Assistant, that is always available in the Home screen
Firmware update with a single click: The update process is displayed in a user-friendly way and the version status of the individual files that need to be updated is clearly shown.
©KSB SE & Co. KGaA, Frankenthal 2020
Simple user interface: The current parameter values are clearly displayed and can be easily set.
©KSB SE & Co. KGaA, Frankenthal 2020
The Process View offers you the option to graphically display, record and save current values such as pressure, speed, power, etc. Copyright KSB 2020
Software and hardware requirements
- Windows 10 and .NET Framework 4.8 are required for correct installation
- To connect with the KSB device, a laptop, PC, tablet or other device with the relevant software is required.
Accessories and connection
To generate a connection between the device and the PC, the following connection hardware is required:
| Device | Connection hardware | KSB materials numbers |
| USB - RS232 converter & serial service cable | 01111255 & 47117698 |
| USB - RS485 converter | 48014073 |
| USB - infrared service cable or KSB Bluetooth gateway | 01538436 or 01800770 |
| Transmission module | 05274790 |
| Parameterisation cable with USB connection | 05279586 |
For extended parameterisation rights a dongle is additionally needed.
Dongle service for authorisation:
accessory without software;
e-mail for enabling the dongle:
support.servicetool@ksb.com
Ident. number: 47121256
Schematic example of the connection between PC/tablet and the KSB device using a cable/wireless gateway.
©KSB SE & Co. KGaA, Frankenthal 2020