Assistant Manager (Standard Spares Business)
IJP No: KSB-HRD/2024/SupremServ
Department: Standard Spares Business
Function: SupremeServ
Reporting to: Manager – SupremeServ
Location: Kolkata, Raipur, Noida and Mumbai | India
Summary of Job description
- Techno commercial support to ASC & their aftermarket sales engineer.
- Make a yearly business plan for assigned ASC and ensure they are achieving it on monthly basis.
- Identify new business potential area and Appoint ASC’s & achieve yearly targets.
- Conduct Jobs on hand training to ASC/Dealers technician.
- Handle disputed techno-commercial complaints.
- Interact with Zonal offices.
- Improve ASC working quality & control entire ASC activities including audit.
- Improve existing ASC category and take them to next level.
- Settlement of ASC’s/ Dealers warranty claims related to Spare supply.
Qualification and experience
Diploma or BE/B.Tech.– Mechanical with 4 - 7 years’ experience in similar job profile.
Functional / Technical Competencies
- Product knowhow
- Technical Knowledge Of Pumps
- Overall market scenario & Updated information of Govt policies, tax structure etc.
- Keen to know competitors updated information
Behavioural Competencies
- Analytical Skills
- Planning skill
- Customer Service Orientation
- Customer Focus Attitude
- Business acumen