Assistant Manager (Standard Spares Business)

IJP No: KSB-HRD/2024/SupremServ

Department: Standard Spares Business

Function: SupremeServ

Reporting to: Manager – SupremeServ

Location: Kolkata, Raipur, Noida and Mumba | India

 

Summary of Job description

  1. Techno commercial support to ASC & their aftermarket sales engineer. 
  2. Make a yearly business plan for assigned ASC and ensure they are achieving it on monthly basis.
  3. Identify new business potential area and Appoint ASC’s & achieve yearly targets.
  4. Conduct Jobs on hand training to ASC/Dealers technician.
  5. Handle disputed techno-commercial complaints.
  6. Interact with Zonal offices.
  7. Improve ASC working quality & control entire ASC activities including audit.
  8. Improve existing ASC category and take them to next level. 
  9. Settlement of  ASC’s/ Dealers warranty claims related to Spare supply.

Qualification and experience

Diploma or BE/B.Tech.– Mechanical with 4 - 7 years’ experience in similar job profile.

Functional / Technical Competencies

  • Product knowhow 
  • Technical Knowledge Of Pumps 
  • Overall market scenario & Updated information of Govt policies, tax structure etc.  
  • Keen to know competitors updated information             

Behavioural Competencies

  • Analytical Skills
  • Planning skill
  • Customer Service Orientation
  • Customer Focus Attitude
  • Business acumen