Assistant Manager Commercial Order Processing (COP)

Summary of Job description

• Responsible for booking of techno-commercial orders of FFT pumps and achieving sales targets of Firefighting business.
• Review customer POs, ensuring compliance with quoted products and specifications and transfer orders to SAP system.
•  Follow up for material shortages with Planning, Production & Purchase department.
• Contribute to provide technical / commercial support to zonal offices, branch offices and Technical support team.
• Responsible for preparing monthly MIS reports which shall consist of order intake summary and on time delivery of pumps.
• Make daily allocation of pumps as per customers/dealers after packing feedback and circulating the dispatch instructions to excise and dispatch department.
• Daily monitoring and communications of dealers/customers urgencies & ensure timely feedback to them.
• Contribute to achieve target of direct sales order despatches and Inventory reduction of FG.
• Carry out work on new product development from order execution perspective and follow quality objectives set by department head.
• Coordinate with QM, Test Field, Client, Branch Office for TPI activities from plant.

Qualification and experience 

B.E Mechanical / Electrical / Production
6 - 8 years 
Preferably from Pump industry with good exposure to Firefighting market

Knowledge / skills required 

-    Knowledge of KSB products
-    Proficiency in SAP – SD/PP Module
-    Proficiency in MS Office (Specially Excel)

Functional / Technical Competencies 

-    Good technical knowledge and experience of Centrifugal pump
-    Should have in depth knowledge of sprinkler and hydrant firefighting systems, NFPA 20, UL/FM certification and other building standards and codes
-    Well versed with FF control panels, diesel engines and accessories. 
-    Knowledge of other Building Services application and market is also expected
-    Knowledge of commercial aspects for despatch procedures and documentation procedures.
-    Knowledge of Third-party Inspection activities
 

Behavioural Competencies

• Target orientation and Problem Solving
• Planning and Coordination.
• Good Communication Skill.
• Co-ordination with Team.